Returns & Exchanges Policy

Effective Date: [01/01/2026]

We stand behind the quality of our products. Because we sell food and perishable items, our return policy is structured to protect both our customers and our brand.

Food & Coffee Products (Final Sale)

Due to food safety regulations, all coffee and food items are final sale and non-returnable.

However, if your order arrives:

• Damaged
  

• Defective
  

• Incorrect
  

You must contact us within 48 hours of delivery with:

• Your order number
  

• A description of the issue
  

• Clear photos of the product and packaging
  

Claims submitted after 48 hours may not be eligible for review.

If approved, we may offer a replacement or refund at our discretion.

Non-Food Merchandise (If Applicable)

Non-food items may be eligible for return within 7 days of delivery if:

• The item is unused
  

• The item remains in original packaging
  

• Proof of purchase is provided
  

Return shipping costs are the responsibility of the customer unless the error was ours.

We reserve the right to deny returns that do not meet these conditions.

Refund Processing

Approved refunds will be issued to the original payment method within 5–10 business days after approval. Original shipping fees are non-refundable unless the return is due to our error.

Chargebacks & Fraud Protection

If you experience an issue with your order, we encourage you to contact us directly before initiating a chargeback.

We actively monitor and dispute fraudulent or abusive chargebacks to protect the integrity of our business.